Returns and exchanges

All of us at Celebmarket try our best to delight our valuable customers. We really hope that our products make you feel special and happy in your day.

However, we understand that sometimes if you are not satisfied for any reason, we have a simple, "no fuss" return policy in place.

What are the conditions?
Product must be returned within 7 days of receipt. We only accept returns where less than 1/3rd of the product has been used, and with the original packing materials, so that return transit is safe for our delivery partners. Return policy does not apply to free gifts and promotional merchandise. Lastly, this return policy is only valid for products purchased directly from Celebmarket.ph.

How do I ship my order back to you?
In the rare instance that you are unhappy with a product, simply send us an email at celebmarket.official@gmail.com with your name, contact number, and the reason why you wanna return it. One of our product advisers will answer to you to understand the issue better and provide you instructions how to send product back to us.

How & when will you refund the amount?
We will process your request within 3 working days of receiving your product at our facility. The amount (less shipping & handling charges) will be refunded in the form of equivalent value store gift coupons that can be used on Celebmarket.

Please note that cash refunds will not be issued under any circumstances.
You have successfully subscribed!