What product should I use?
If you're unable to decide which product best suits you - Check the celeb who is similar skin type with you. It can't 100% guarantee that will be good for you but more possible to choose products for you.
Are these products authentic?
Yes! We source all our products directly from Korea. We are also legally certified to sell and distribute these products under Philippines laws.
How many products should I use?
This is entirely upto you, and what your skin requires. The skincare you use is a personal choice, and we suggest to you to use step by step. Do not get all at once. Use one product first and if its ok for you, try more.
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: ella-3.0.0-sections-ready.zip in the folder Ella Sections Ready 3.0.0, then you just need to upload ella-3.0.0-sections-ready.zip file to your Shopify store.
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@example.com